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Artificial Intelligence in the Workplace and Cyber Security Concerns

Artificial Intelligence in the Workplace and Cyber Security ConcernsMany of you have probably used some form of artificial intelligence in your day-to-day lives, whether it is using Amazon’s Echo or Apple’s Siri to gain information or Tesla’s Autopilot feature on the road. Artificial intelligence isn’t just growing in our everyday lives; many businesses today are starting to implement artificial intelligence and machine learning into their workplaces to perform certain duties, increase productivity, and take some of the strain off their human workers.

At this past week’s Black Hat computer security conference, many cyber security experts cited artificial intelligence and machine learning as one of the foremost potential liabilities. Jon Olstik, an analyst from Enterprise Strategy Group, performed research on cyber security trends in 2017 and found that only 30 percent of current cyber security professionals would consider themselves “very knowledgeable” about machine learning, which, as it has been becoming increasingly commonplace, could leave a number of companies completely vulnerable to cyber attacks. An estimated 45 percent of organizations have been found to be lacking in overall cyber security measures, and with new technology entering the workplace this percentage could quickly skyrocket.

Perhaps the most concerning aspect of artificial intelligence is its potential to be hacked and exploited. Any piece of technology with a network connection is vulnerable to breaches, and increasing the amount of machinery that is on the network increases the opportunities for nefarious activity. In addition, consider what many companies are using artificial intelligence for. Hospitals and medical facilities are looking into the possibility of using artificial intelligence in critical surgeries, or for creating treatment plans – which means that they will have access to confidential information. Other companies are looking to reduce their human workforce and replace many employees with automated machinery, which means that these machines will be responsible for the bulk of output. If they happen to be compromised, the business could find itself experiencing a severe decrease in productivity and loss in profits. These are just some of the current most prevalent risks: as we continue to learn more about artificial intelligence, its potential uses will increase and lead to even more liabilities.

If your business is looking to integrate artificial intelligence within the workplace, it is imperative that you consider these risk management measures:

  • Regularly inspect your machinery (both artificially intelligent and not), particularly if it is network-based. Make sure that everything is working properly and that there are no issues.
  • Provide your employees with the right training to make sure that they understand how to work with the technology and what to do in the event that security has been compromised. In addition, provide your employees with additional training to help them to adjust to working alongside machinery.
  • If you do not already have a cyber security policy in place, this would be the perfect time to create one. Create a concrete, written policy for all employees that addresses preventative security measures and what to do in the event of a breach
  • Regularly inspect your network security. Consider utilizing a segmented network in order to prevent the entire network from being affected if part of it is breached.
  • Ensure that you have the right cyber liability insurance coverage to protect you from all exposures.

About Axis Insurance Services

Axis Insurance Services specializes in offering Cyber Liability/Network Security & Privacy insurance and is happy to review the various policies available and how we can tailor them to best suit your firm’s unique risk profile. For more information about our Cyber insurance solutions, give us a call at (201) 847-9174.

Sources: TechTarget, Enterprise Strategy Group

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Blogged on: July 28, 2017 by Mike Smith

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